It's a worthy cause to support.
Unfortunately the ongoing trend in the provision of film processing is that once an E6 or C41 machine breaks down or becomes unreliable, then that service or services is summarily excised from the lab because of the cost of rehabilitating the machinery. It's a business economics decision. It's hard enough for labs to make money without old dinosaurs of machinery sucking up maintenance and repair costs; what they usually do is then invest fully into the digital imaging spectrum where there is a constant stream of money. All this is particularly true of several labs here in Australia and others in New Zealand that have closed E6 and/or C41 (in some cases, all other) film processing.