dmax, that's not quite correct, in fact it's been demonstrated in lab studies that a rather vanishingly small amount of dichromate will harden a given amount of colloid if the exposure is long enough. Not that any of us would want to bother with such a long exposure, but just to make the point that there's nothing wrong with 10% dichromate. Many people use such a dilution all the time and it hardens the gum just fine; the trick is to lengthen the exposure to match the more dilute dichromate.
I prefer the longer smoother tonal scale and shorter exposures of saturated ammonium dichromate, but that's a personal preference; others prefer the higher contrast (fewer steps but more separation between steps) of a more dilute dichromate.
For the present difficulty, I'd agree with others that the answer is most likely more exposure. Overpigmentation..... it's possible but lamp black is such an intense pigment that I think it would be difficult to overpigment it to the extent that it would block UV, without getting staining. Lamp black tends to stain if overpigmented, and if it's all washing off without leaving a pigment stain, then I'd guess overpigmentation isn't the problem.
Katharine