Silverfast does in fact issue refunds.

[ChristopherCoy]

I'm not sure how I found this information, but I did. If you read their terms of sale & cancellation policy, and send them an email, your software will be cancelled, but you will get a refund.

https://www.silverfast.com/show/agb-inc/en.html

Here is the email that I sent them. I received my refund today.

LaserSoft Imaging AG
Luisenweg 6-8
24105 Kiel
Germany
Fax: +49(0)431-56009-96
Email: sales@silverfast.de

- I/We (MY NAME) hereby cancel the contract concluded by me/us (MY NAME) for the purchase of the following goods (SILVERFAST SE VERSION 8.8)/the rendering of the following services (SILVERFAST SE VERSION 8.8)


- Ordered on (APRIL 26 2020)/Received on (APRIL 26 2020)


- MY NAME


- MY ADDRESS


- ELECTRONIC SIGNATURE / MY NAME


- MAY 6, 2020