I do agree with you Don about the counter space....hard to understand how some here think they should actually be managing B&H.
You have mistaken me. I started the thread to
lament the passing of an era -- not to tell the
company how to manage itself. Did you not
read the title?
That said, I do think it unwise to remove the
darkroom section. At some point B+H becomes
indistinguishable from Best Buy in its focus on
moving boxes of electronics in volume, near
cost. There was a day when you could walk
into B+H and learn something from the sales
staff -- most had lives as photographers before
joining B+H. Andrew Daillinger in large format
and Milton Spiegel, the darkroom supervisor (see
attached), spring quickly to mind. Those days are
long past and B+H is the poorer for it.
I've been buying my film and chemicals from B+H
for over a decade and a week does not pass that
I am not in the store. I still shop there out of
loyalty to the place but it is not the store I fell
in love with in the 1990s.