Scanner needs cleaning

[quiver]

So a while back I had gotten an ArtixScan 1100 (Yeah I know only 1000 dpi) new old stock. Everything was in it's original packaging and the scanner was still even in it's plastic bag. Managed to get it hooked up and running and did my first scans. Everything looked alright except there were yellow vertical lines running down the image. At first I had thought that I had scratched my negatives to Hell until I checked against a known good negative and had the same issue. Searching on the web seems to indicate that this is a dust issue. A dust issue on a scanner that was never taken out of it's original packaging. So the question is is this dust or did the CCD just get too old in it's sleep? Also if it's dust does anyone know how to open this for cleaning?

 

[grat]

Found this thread on the 2500f, but it might be useful, especially post # 10.

Microtek Artixscan 2500f disassembly for cleaning?

I can't seem to figure out how to separate the case, to get inside to clean the unit. I am getting some "lines" in my 8x10 neg. scans, that can only be due to dust somewhere in the optical or light chain. Can anybody advise? I am long out of warranty, and I understand that Microtek does not...

www.largeformatphotography.info

 

[quiver]

Found this thread on the 2500f, but it might be useful, especially post # 10.

Microtek Artixscan 2500f disassembly for cleaning?

I can't seem to figure out how to separate the case, to get inside to clean the unit. I am getting some "lines" in my 8x10 neg. scans, that can only be due to dust somewhere in the optical or light chain. Can anybody advise? I am long out of warranty, and I understand that Microtek does not...

www.largeformatphotography.info

Thanks, but I should have specified that I was operating under Linux using VueScan. I don't think this issue applies in this case, could be wrong though, but VueScan so things should be different.

 

[grat]

Well, there is that. How about post #23? I realize it's a significantly different model, but manufacturers do tend to get stuck on a concept.

 

[gone]

If it was still in the original packaging, then dust would seem unlikely. But it's possible that static electricity may have sucked some inside the scanner when it was opened.

Have you tried a B&W scan? Sometimes it's one color channel that's an issue. I would do an uninstall, and reinstall the Vue Scan and the scanner's software. Update the driver too.

 

[Bushcat]

If it's easy to open and swabbing the CCD bar doesn't work, that pic looks more like an aged cable connection. I'd be tempted to disconnect and reconnect the ends of any ribbon cable to the CCD board. I take it using the calibration tool didn't help? It could be a completely uncalibrated CCD.

 

[Michael Howard]

Going along with Bushcat's post, I had a very similar colored bar pattern with my Konica-Minolta scanner until I calibrated. Like magic, it all cleared up. I did have to occasionally (once every 200 scans or so) re-calibrate.

 

[quiver]

Well I did the re-calibration again figuring nothing tried and all, and that didn't work. So I opened it up and reseated the wires. I just gotta say that Microtek really built this scanner. No flat ribbon cables, but actual wires. Couldn't really get to the CCD, but the inside looked as pristine as I would have thought it would be so dust shouldn't be an issue. Reconnected and decided to scan an E6 positive, got colored lines running down the image. Also scanned a black and white image and didn't have any issue, but the defect may have been hidden since I turned down the brightness for the black and white image. So I think I have a bad CCD despite it being new old stock.