Dave, the entire feedback system is terribly flawed. I have a "99.1%" rating. Now, this is based on 106 transactions from unique vendors, 127 recorded transactions, and over 150 total transactions due to the seller or buyer leaving no feedback. Only one negative or neutral, and it was in an instance that the complexity of "Square Trade" failed the process. The vendor sold me an item missing the power supply board, but advertised it as working...
I have heard a number of poor comments about this vendor. There are quite a few in our area of interest that sell volumes, but are complete crooks. One, an "nsfw" did a bait and switch on me once. The process for making in right failed there too, as it was impossible to get an independent estimate of a Busch Pressman D in this entire region. He spammed all of his old customers last Christmas, and I did a mass reply declining his kind offer and reiterating how he screwed me. I received 38 replies from others on the list who had similar poor experiences, yet none of this was reflected in the fleabay ratings. As always, buyer beware...
Ignoring emails etc. when things go wrong seems to be a habit of his (and that's putting the best possible view on things - my own opinion is somewhat more severe...) : http://www.resellerratings.com/seller8861.html & http://www.photo.net/neighbor/view-one-about?id=2&about=Camera+Hunter
Get your CC company to do a chargeback and leave as much negative feedback around as you can.
Good luck, Bob.
There are some non-eBay sites that allow to to read "real" feedback on some sellers.
The mutual feedback usually makes people really afraid of leaving bad comments even if the transaction was really bad. Some never leave feedback, too. Classic game theory.
A good site for checking feedback is http://www.toolhaus.org I always use this one to check out a seller prior to bidding.
Mike
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