the Royal Decree of June 11th 2004 regulating the use of Citric Acid in food and the sale as a food supplement, and I can understand the misinterpretation of certain vendors (and myself) now...
I found that, too, but I could not imagine that anyone would manage to interpret that as a ban on the sale of citric acid. That decree is specifically about sherbet and the only mention of citric acid is in the context of "citric acid-equivalent" acids that can be present in a certain amount in fruit-based sherbet products especially if the fruit content is below a certain percentage. It doesn't deal with citric acid as such, or the sale of citric acid as an ingredient in products, let alone as a standalone product.
I'm sure the misunderstanding must stem from something else; this really can't be it. Even a very casual and uninformed reader cannot possibly mistake this directive as a ban on citric acid sales. It's just too far-fetched.
I suspect that the retailers you contacted may have told you something along the lines of "we cannot ship this product to your address" due to logistical constraints; e.g. they might not have been willing to ship a small quantity abroad, maybe you were inquiring into a product bundle that included citric acid but also other, controlled, substances, or perhaps they mistook your inquiry for something else than the simple purchase of something from their shop, e.g. as a request for the suitability of their products for photographic purposes.
Either way, rest assured that you can buy as much citric acid as you want.