I also purchased a Paterson Auto Washer when I changed home and moved to an area where water is much more expensive. I have used many Paterson products across the years (tanks, trays, triple chornometers...) and I am happy with them, but definitely not so with the Auto Washer. The agitator refuses to work steadily at *whatever* water flow: at some point, the metal ball inside will begin to buzz and the agitator will fail, whatever you do. The emptying mechanism also doesn't work whatever you do - wiht cap, without cap, tilting one side, tilting the other side, filling with water, whatever, it simply
doesn't work, full stop. But most of all, I purchased the bulky and expensive 30x40 unit just to find out later that the paper holding basket is a little bit too narrow and Ilford 30x40 papers won't fit!!!
When the washer was still new and under warranty I contacted Paterson's customer service asking to receive at least a spare part for all of the metioned devices that don't work, but with my highest disappointment not only they didn't cooperate, but they didn't take care to reply at all.
In my opinion, the Paterson Auto Washer could be a smart and useful tool for the darkroom, but as-is it's full of flaws and obviously underengineered, underdeveloped and undertested.