(Mostly Digital) Aftershot Pro 3 Stuck on Exporting

Ariston

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I have edited a large format photo and am trying to export it. I limited the size to just under 50 megapixels. Still, Aftershot keeps freezing up when I try to export the edited image. Has anyone else dealt with this?

It works with 35mm scans just fine. How small do I need to make the file in order for it to work okay? I want to do a fairly large print, so I'd prefer not to lose all the detail.

I do not have the latest and greatest pc, but it is an i5 3.2ghz processor, with a decent video card and 12 gigs of RAM. I've never had issues before... maybe Aftershot sent out a bad update?...
 

MattKing

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Aftershot Pro 3 runs only in 64 bit.
What format of file are you exporting?
 

Ian Grant

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MattKing said:
Aftershot Pro 3 runs only in 64 bit.
What format of file are you exporting?
Click to expand...

64-bit distributions require 32-bit compatibility libraries (ia32-libs), that's according to Corel. But it's a faster processor than my laptop and PC and is 64 bit, I ahve no issues with the program.

Ian
 
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Ariston

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I am definitely on a 64 bit computer. I think it was jpeg, but am not in front of the computer right now. Whatever format it was, I used the same for a smaller file and it worked fine. Maybe it was a bad Windows update. I will give more info shortly.
 
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Kino

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Problems I have run into in the past with graphics programs:
  • Too many recursive directories/folders; try writing to the root directory.
  • Windows cache too small; enlarge Windows cache.
  • Another program has messy housekeeping; close everything, reboot and only open the program you need to make the render.
  • Drive/SSD too fragmented; defrag drive.
  • External drive unable to keep up; render to internal drive.
 
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Ariston

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Man, I can't figure it out. I keep my computer pretty tidy, and keep a close watch on what I do and don't allow to be added to the startup sequence. I checked the cache setting from your earlier post and made some changes, and still no luck.

I edited another large format file and it worked fine. I thought that maybe it was because I added layers, but that worked for other files, too. What's weird is that I stitched together the two parts of the one I'm editing (from scratch) again, and re-edited it (essentially a new file), and it still wouldn't work. There is something I am doing in editing that it doesn't want to export. Very frustrating!
 

MattKing

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Kino

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Try it at a lower resolution.

Is the source file corrupt?
 
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Ariston

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MattKing said:
A 50 megapixel jpeg is a pretty big jpeg!
Click to expand...
I tried tiff, too. The other (90Mp) large format photo I tried worked fine. And fast.

Kino said:
Try it at a lower resolution.

Is the source file corrupt?
Click to expand...
I thought maybe. That's why I started again from scratch, but it still didn't work. I edited the same way, so that's the only thing I can think that was the same between the two.

I'll try a lower resolution, but higher res files are working fine.

Thanks for the help. Keep it coming.
 
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Ariston

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I tried it at 20% quality, and still no go. Is it possible that the original scans were corrupted, but work fine everywhere and stitch together fine, and then don't work in Aftershot. I may have to go back and re-scan.

I have now edited this image twice, and editing is my least favorite thing to do.

I hate computers.
 
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Ariston

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Kino said:
Try it at a lower resolution.

Is the source file corrupt?
Click to expand...
I edited each of the two scans (that I stitched together) individually, and they both exported fine, so they are not corrupt. I don't know what else to do, so I am un-doing one edit at a time to see if a particular edit is giving it fits.

... Actually, as I was typing this I tried to export without the "Zframe" plugin, and it exported. Something is wrong with that plugin. Thank you to everyone for your suggestions!
 

Kino

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Try re-installing that plugin. The libraries or links to the libraries it uses can be corrupted by updates to other programs...
 
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