After the exchange with KEH (I needed a different clamp, so they had to swamp the entire unit) I received a completely locked up replacement MonoBall B1.
This was of course Christmas Eve, so I cannot call KEH, and according to the tutorial I've read online, the suggested fix did not work. Should I ditch this thing all together? What kind of ball head has THIS massive of a defect? This happened to the first unit I received, but I fixed it easily. This time, I turn the knob all the way clockwise and it just tightens up, all the way counter clockwise is the same thing. All the while, the ball itself remains motionless! I am SO frustrated with all the stress of this upgrade, from the plates to the ball itself, I was better off with the Manfrotto that never gave me any issues. Ugh.
Any advice out there?
This was of course Christmas Eve, so I cannot call KEH, and according to the tutorial I've read online, the suggested fix did not work. Should I ditch this thing all together? What kind of ball head has THIS massive of a defect? This happened to the first unit I received, but I fixed it easily. This time, I turn the knob all the way clockwise and it just tightens up, all the way counter clockwise is the same thing. All the while, the ball itself remains motionless! I am SO frustrated with all the stress of this upgrade, from the plates to the ball itself, I was better off with the Manfrotto that never gave me any issues. Ugh.
Any advice out there?