I assume that your bleach looks normal, i.e. there is no white or brown precipitate, it has the typical deep purple color and does not look unusually dilute. I also assume that your kit is used but not overused, and that no excess of prebleach got into bleach. You also didn't wash between prebleach and bleach.
If you can say 'yes' to all my above assumptions, then you could look at pH of your bleach: does it smell a bit like Ammonia? If you take 10-20 ml of that bleach and drip some Sodium Bicarbonate into it, does it fizzle?