If you have XTOL Catalog #1058338 with the following Date Codes: 2019/10/07, 2019/12/19, 2020/02/25, 2020/02/26, 2020/02/27, we are facing a trade concern with these batches and would like to get this taken care of for you."
D23 always works.
It's been several weeks, and I have sent my information. What was your delivery time for the replacement Xtol?
I originally emailed on December 31st. I sent a second message (as a "reply all" to the first) on January 16th. I just sent a third, on February 7th.
Still waiting for any response (and yes, I've checked my spam folder -- nothing from any address including "kodak" newer than 2014).
With the last Xtol problem I only heard back when the replacement product shipped (with tracking number, etc). I imagine they will do the same this time so I don't expect to hear anything until the package is on the way to me.Despite the prompt response from ProPaperChem@kodakalaris.com on January 4th, I have as of yet to get any more communication or results on replacing the 2 x 5 liter bags of XTOL. I am starting to think I may never hear from them again, but I will be patient a bit more...
Good to know. Thanks!With the last Xtol problem I only heard back when the replacement product shipped (with tracking number, etc). I imagine they will do the same this time so I don't expect to hear anything until the package is on the way to me.
Once you have made the stock of 5L then what I do normally is to use about 50 cc to develop a film leader at the start and use that leader as my standard for fresh Xtol against which to measure development of leaders from the same stock weeks/months later. Could you not use that 50 cc to test the stock's efficacy. So yes you use 50cc but nothing like a tankful....except that I’m going to need to waste a tankful from each bag testing it to see that it works....very disappointed that after 50 years Kodak really let me down on this one.
Same. Just developed two rolls of Delta 100 in Xtol-R after a 4 week break. Did not notice any loss of activity, and my replenishing bottle 100% consists of two defective batches (started on the 2019 batch and replenished with the 2020 one).
I am starting to suspect/hope that perhaps the "trade concern" is about some kind of corner case, like the storage or mixing temperature is not correctly reported. For that reason I am using Xtol in ideal conditions: distilled water, amber bottles with no air, stored at 60F.
I'll keep listening to you guys for updates. I store my tank solution and replenisher in PET bottles in a cabinet in my darkroom (pretty danged dark in the cabinet, with the door closed and lights off). I'd be very happy to find that the "trade concern" is a printing error or something similar, rather than something that will affect the developer. As Old Gregg noted, I occasionally go three or four weeks between processing, and haven't seen any changes. Further, my current batch had an expiration of 2002 when I mixed it last September.
At this point, I'm almost as concerned over no response from Kodak Alaris or Sino Promise as I am about the developer. I can switch to Legacy Pro, or get a minimum order of reagent grade sulfite and borax if I need to mix my own, but I'd really prefer to be able to keep buying the yellow bags.
And that lady was the one just assigned to the new line that they just bought!I'm wondering if they were overwhelmed with emails, and there's just one little old lady manning the keyboard...
And that lady was the one just assigned to the new line that they just bought!
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?