I recently went back to the professional lab where I normally do my Imacon scans. I hadn't seen it before, but they now had a big warning up on the desktop stating that the Imacon scanner should be left on "automatic" recognition of film holders at all times because of a serious risk of damaging the scanner otherwise becuase the scanner might drag in the holder to far...
Seems they had had a recent similar disaster there, and to be a more common issue.
Of course, if you DO switch to manual mode, you can and must set the holder type manually, but it seems the lab did not want to risk such oversight...