Yes and " The computer determines what it's looking at, and then prints it." That is the reason that the prints of the red rock country turned the foreground red sandstone to green sandstone requiring me to return everything to Qualex who promptly lost the negatives, the scans and all the prints. The best ting they did was go out of business!
Okay a crappy lab is a crappy lab, whether the machines are operated by, computers, trained chimpanzees or even (gasp) people. I think one of the best ways of making sure that a lab is doing the right thing is Quality Control. The problem with a lot of labs is that the only quality control that gets done, is keeping track of the number of rolls through the soup for replenishment. Really you need someone who is properly trained to evaluate prints, it should be possible to look at a negative and then evaluate whether the print colours are correct, but it takes a lot of training and experience.
However if your just looking to see which images are worth digging the darkroom out for, then most labs will get you close enough. In many ways a photograph is like a symphony, the negative is the score, the print is the performance.