Donald, I have read that also. I am still using the original cartridges. I have seen no indication of faulty pigment supply readings. In fact the few quirks I've read or heard about seemed to have originated with user error. Here's what i can say about the printer 1) big and heavy(98lbs) 2) very fast 3) must have the roll feeder (not really ...but it sure is great )4) I have with others compared several 4x5 scanned color negatives output on this printer, and the current 3 equal level competitors and I am glad as I can be that I chose this one. 5) the included 16 bit photoshop cs driver(rip) is sweet! 6)The black white output on art papers is kinda scary(very good). 7) the documentation is...tedious. 8)in a week of use you will not need the documentation and you can use all those little pamphlets as lighter for the BBQ grill. The correct moves become quite intuitive quickly. 9)all black pigment cartridge use (matt, light ,dark,etc) is automatic and waste between matt and regular is minescule. 10)very frugal ink use, one commercial guy who prints a lot of full color prints daily for 6 months still is working on his original cartridges. 11) did I say it is big and you need (want) the roll feed holder? I'm awaiting OHP delivery to get started with digital negatives ...
The other same level printers are all good , this one really demands a good looking at...
Miles