Gossen Meter Factory Service

msage · Apr 13, 2010

Who does "factory" service on Gossen SBC meters?

Vaughn · Apr 13, 2010

Quality Light Metric Company
7095 Hollywood Blvd #550
Los Angeles, CA 90028

323-467-2265

They repair/calibrate meter for the movie industry -- fast quality work! I just got back 4 meters I sent them. Three SBC's, plus an Minota IVF that a student zapped with 110 volts of household current. Just because the sync cord has a household plug on it (for Norman strobes) does not mean that you can plug into the wall!

mike c · Apr 13, 2010

Vaughn,hope the student was OK.Bet the look on his face was something to witness.

Vaughn · Apr 13, 2010

I don't know, Mike. All I got was, "The sync cord on the meter doesn't work anymore." (Our lighting studio is across the campus.) It was Quality Light Metric that told me why the meter was not working.

msage · Apr 13, 2010

Vaughn said:
Quality Light Metric Company
7095 Hollywood Blvd #550
Los Angeles, CA 90028

323-467-2265

They repair/calibrate meter for the movie industry -- fast quality work! I just got back 4 meters I sent them. Three SBC's, plus an Minota IVF that a student zapped with 110 volts of household current. Just because the sync cord has a household plug on it (for Norman strobes) does not mean that you can plug into the wall!

I sent to them first, but could not fix it. They said send it to Mac Group for factory service. Mac Group sent it back saying it was not their product.

RalphLambrecht · Apr 13, 2010

Why not send it to Gossen? They aligned two Lunastar for me (I wanted them to read exactly the same), and fixed a Colormaster, which took a dive into a glass of Coke. Both repairs were €50 each.

msage · Apr 13, 2010

RalphLambrecht said:
Why not send it to Gossen? They aligned two Lunastar for me (I wanted them to read exactly the same), and fixed a Colormaster, which took a dive into a glass of Coke. Both repairs were 50 each.

That is a great idea, but I can't find were to send it or to who.

chriscrawfordphoto · Apr 13, 2010

Bogen is the factory importer and service company for Gossen in the USA

MartinP · Apr 13, 2010

I had my Lunasix-3 serviced and calibrated by Gossen last year. Very quick and, by the calibration certificate, very accurate once again.

The price was also pretty reasonable, especially as some parts of the dials had cracked and needed replacing. One difference is that I live in the country next door to that of the manufacturer, so transport is easy. Meters are smallish and lightish, so you could always send it to Germany - or contact the distributor that chriscrawfordphoto suggests above.

jmcd · Apr 13, 2010

I have a Luna Pro F that went out and Quality Light Metric could not fix it. I did send it to Bogen Imaging, as mentioned in this thread. The problem was an IC chip that needed to be replaced, in my case. Total charges including calibration, cleaning, and return shipping was $77.80. The meter soon went out, and Bogen fixed it under warranty, very promptly. It has been working perfectly since, just as it did for the 16 or so years before.

http://www.bogenimaging.us/service/

msage · Apr 13, 2010

jmcd said:
I have a Luna Pro F that went out and Quality Light Metric could not fix it. I did send it to Bogen Imaging, as mentioned in this thread. The problem was an IC chip that needed to be replaced, in my case. Total charges including calibration, cleaning, and return shipping was $77.80. The meter soon went out, and Bogen fixed it under warranty, very promptly. It has been working perfectly since, just as it did for the 16 or so years before.

http://www.bogenimaging.us/service/

Thanks, thats what I needed!

Gossen Meter Factory Service

Privacy & Transparency

Privacy & Transparency