alanrockwood
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- Joined
- Oct 11, 2006
- Messages
- 2,195
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- Multi Format
Interesting, I never saw Foma films in a brick and mortar shop.
Interesting, I never saw Foma films in a brick and mortar shop.
With the beheading of the King, competitor's products became more available here in the USA. Apprently nobody is enforcing the ban on Foma products anymore.
The relevant patents could well be expired by now. I couldn't find anything about the lawsuit to know what the details were.
In the last four or five years Foma seem to have made some upgrades to their production regarding coating and QC, which seems like a good sign for their financial health. It would be nice if they'd pop their heads up and be a little more visible in the analog community, but in suppose one can't have everything.
-NT
I found Foma not willing to communicate even when approached in person.
Fuji has the worst customer service by far.
How odd, they were very helpful with me, in trying to sort out a difficulty I had with one of their products, and they were prompt and polite in their letters and emails.
We established that the issue did not lie with their film, but with my developer, and despite that they generously replaced the rolls I had had problems with.
So many of these "service and support" issues flow from the fact that none of the manufacturers do their own distribution in most of the world.
And the distributors for analog products are frequently way more invested in other products than they are in analog products.
Historically, the system was very different. Distributors were either owned by the manufacturers (e.g. Kodak) or their suppliers provided a large portion of their business.
Not in the UK quite the opposite which is why much Fuji news comes from here.
Ian
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