The V600 cannot scan a full 8X10
I need to scan photos up to 8X10, film and slides
a white piece of dust internally under the glass
Call epson and tell them the problem and ask them how much it would cost to repair it?
Are you using the latest version of PS for editing? Is the resulting spot so bad that the Remove Tool or AI fill techniques wouldn't take care of it?
It can scan 8x10" prints though, can't it? I read the requirement as follows:
So that's:
@Tlcothran can you indicate what size negatives and slides you want to scan?
- photos (prints) up to 8x10"
- Film (probably negatives)
- Slides
I'd open up the scanner, carefully clean the underside of the glass and then put it back together again. Also inspect the glass in the lid/transparency adapter; it often has the same issue. I do this from time to time with my 4990; it's no biggie. It's a known issue; these scanners shed some white material that's probably part of a reflector and it tends to dance around inside the scanner especially if it's being moved/jostled etc.
Just be careful not to scratch the glass as you clean it. If you use materials used to clean spectacles etc. you should be good. I just use a soft tissue and some alcohol.
Then enjoy using your unused V600!
This is for my older 4990; the V600 looks differently but I'm sure there's a similar way of opening up the unit: https://tinker.koraks.nl/photography/ghosted-when-and-how-to-clean-an-epson-4990-transparency-unit/
On another forum people act like you shouldn’t open it up for the risk of more dust getting inside of it. I don’t know if I want to risk it?
I did call Epson and talked to the supervisor two times. They won’t let me return it because it’s past the warranty period. All they’ll offer me is 15-25% off another printer. They can’t offer me any type of repair because they have no authorized service center near me, even if I pay for it. It’s in another state. Maybe you can’t ship it to them? Thats the impression I got, but he never offered me that option. I’m just trying to avoid buying another scanner.
ship it to them
To get rid of a speck of dust? Sounds a bit like taking your care to the dealership because a bird pooped on the windscreen.
Just clean it. It's no big deal.
Ok, thank you for this info! I just don’t know if I’m brave enough to do it! On another forum people act like you shouldn’t open it up for the risk of more dust getting inside of it. I don’t know if I want to risk it?
So you are looking for a repair by Epson. IF you find a service center that is willing to "repair" your scanner, I bet the quoted cost (including shipping both ways) will be more that 50% of a new unit; plus, FedEex will throw your repaired unit on your porch and pretend you signed for the delivery. So you are left with three choices:I don’t know if I want to risk it?
So you are looking for a repair by Epson. IF you find a service center that is willing to "repair" your scanner, I bet the quoted cost (including shipping both ways) will be more that 50% of a new unit; plus, FedEex will throw your repaired unit on your porch and pretend you signed for the delivery. So you are left with three choices:
- Pay the extortionate fee to Epson;
- Put your scanner away on a shelf for ...?
- Take a screwdriver, perform a simple dis-assembly, and wipe that glass.
what's your point?
Take a screwdriver, perform a simple dis-assembly, and wipe that glass.
Obviously.
Obviously.
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