I always use a squeegee and don't get any significant scratches when I'm working carefully as supposed; this means
washing the squeegee under running water to remove any dust or dirt particles, and then
wetting the squeegee with the final rinse solution (the photo flo solution for BW and stabilizer/final rinse for color) and then
gently wiping the film
once. Wetting the squeegee causes a super thin layer of water to form a protective barrier that moves any dust away before the rubber blade. Surfactant (Photo Flo or final rinse solution) is needed for this phenomenon to work well. The idea is remove about 90% of water as evenly as possible. The remaining 10% protects the film from scratching even if there are some minor dirt particles attached to the blade.
I hear quite frequently on the forums that squeegee is evil and doesn't even help with drying marks, but everyone who has made a somewhat scientific side-by-side comparison themselves, say otherwise. If drying marks (minerals from water and dust from air) are a problem, squeegees can help greatly to solve it, however the minor risk of minor scratches even when working carefully is always some kind of trade-off. I can see minor scratch line on some of my negs processed this way when I scan them with Nikon Coolscan V with extremely collimated light source that reproduces every scratch and dust mark, but when I print them optically, even with condenser enlarger, there's absolutely nothing wrong in them.
So, long story short, my advice is to revise the squeegeeing protocol first, and maybe try without squeegeeing, but you don't have to abandon your squeegee completely because of some internet opinions. These wars go and go on forever

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And, although modern films are said to be well hardened, it's also said that Neopan Acros and Neopan 400 are not as much as most other products, and if you find hardening fixer solves your problem, there's nothing wrong to use it. Hardening fixers are available just for this purpose.