Epson V750 scanner problem.

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removedacct1

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I have an Epson V750 scanner which is now close to two years old. It has seen fairly little usage over this 2 year span so I don't really think its suffering from wear and tear, but who knows. Here's my problem:

The scanner is introducing bands of uneven tone to the outer edges of my negatives. (two strips of 6x6CM black and white negatives in the Epson film holder) I have inverted the negatives and swapped them from one side of the film holder to the other and the banding effect changes sides when I do, so I know this is not marks on the negs - the scanner is introducing the artifacts. You can see a very conspicuous example of the problem in this image:
16882513726_e41631da3e_b.jpg


Its as if the light source (scanning bar) has developed some weaker points of lighting and the travel of the scanning lamp is dragging the weak marks along the bed, creating the marks (well, you know what I mean). I've filed a support ticket with Epson and am awaiting a response. In the meantime - any ideas? Anyone else encountered this problem? Thanks.

Paul

PS: Yes, I have cleaned the glass surfaces.
 

Doyle Thomas

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clean the lamp?
 
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removedacct1

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clean the lamp?

If you read the three pages posted here about this issue, you will discover - as I did - that this has nothing to do with the lamp: its a flaw in the scanner design, for which there is no easy fix. It requires a clumsy workaround that makes the scanning process even more fiddly and tedious than it already is. You have to block out the unexposed film area at the two outer edges of the scanning bed. You'll see what I'm talking about if you read the discussion.
 
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