Yes, I have. I had a couple of issues: one was the paper itself. I bought the house brand RA4 paper from Freestyle and there were some scratches in the some sheets, all in the same area which fooled me. Thought it was the Printo, but another batch of paper proved that wrong. Second, my Printo was completely gummed up with dried chemistry when I got it. After complete disassembly, getting the rollers back in is tough!, I still got a few scratches with perfect Fuji paper. I think I ran a solution of toilet bowl cleaner in the baths and just ran ruined paper through it again and again until the scratches stopped. It’s a great system when it works!