Does Ilford Ever Respond to "Contact Us"

[DF]

Well, do they - or is it just a waste of time?

 

[BrianShaw]

Don't know. Did they?

Kodak always did but it was always an automated response to some other unrelated question.

 

[Ken Nadvornick]

Maybe you could try sending a PM thorough APUG to these guys and remind them to check their regular email? Their most recent post here was only four days ago.

(there was a url link here which no longer exists)

Ken

 

[DF]

Yes of course, and thank G_d we have APUG

 

[NB23]

Yes they did. Had to wait a bit but I guess that we're spoiled a bit...

 

[Xmas]

Yes they did. Had to wait a bit but I guess that we're spoiled a bit...

Confirmed and they may have a lotta people who can't use a camera, I still get queries in the street...

 

[RobC]

which contact email did you use, north america or uk HQ

they normally respond in the uk

 

[Rafal Lukawiecki]

I have always received replies, including detailed and technical ones.

 

[Marco Buonocore]

I too have received plenty of detailed, thoughtful replies from their technical support. I couldn't be more impressed with the way they handle customer service.