I didn't use Ilford, and with Kodak C400N my experience is that it is best for using with flash, bright sunny day, and in high contrast situations. I printed it in my darkroom on Ilford multigrade paper and got best results when used film in mentioned situations. I never was able to get good result (good balcks, and enough conrast) with that film in situations with dull (overcast day) light, tungsten light, that is in not bright light.
I also gave film to be printed in commercial labs, but since I am not sure how goot personell in labs was I can't give conclusion. I got sometime reddish cast, sometime greenish, I don't belive I ever got neutral print...