Broke my Paterson Major Print Washer.....

hoffy · May 31, 2018

Hey Folks,

So, I made a bit of a screw up tonight. I went to move my Paterson Print washer and managed to break off the outlet spigot when trying to wind off the drain hose.

Considering this thing is only a couple of months old, I am going to try and see what they say where I bought it from, but in case I have no joy, I'll have to some how glue it back on.

So I get the right adhesive, can anyone tell me what material the tank is made from?

Cheers

darkroommike · May 31, 2018

It's most likely polystyrene, in which case any polystyrene cement should work. The original airplane cement would work since plastic models are polystyrene. You could test for solvent action in a discrete location (maybe the bottom of the washer). And check with Paterson, a lot of their stuff has a lifetime warranty.

John Koehrer · May 31, 2018

The cement may work but I'd consider replacing the spigot. Check out aquarium supplies under repair/maintenance
for something compatible

hoffy · May 31, 2018

Thanks folks.

I have sent an email to the retailer I bought it from. Hopefully they will come to the party. The problem is, its not an easy piece to replace by itself.

john_s · May 31, 2018

If I remember correctly, the Nova web site offers a glue to repair their products that are probably similar (just a guess). Not that you have to buy from them of course. Using the right adhesive is important with plastic.

mshchem · May 31, 2018

I would take photos and send an email to Paterson. If you have recently purchased new, I suspect that they will replace. It may have been a manufacturing issue? Paterson enjoys a darn good reputation for quality. You should let them know, pretty sure you will find a acceptable resolution.
They can't make it right if they don't know .
Best Mike

hoffy · May 31, 2018

Cheers.

I have followed the correct procedure, by Australian consumer law, and followed up with the retailer I purchased it from.

If I get no joy from them (which will be because of the supplier - I know and trust the retailer), I will contact Paterson direct.

MikeP_NH · Jun 4, 2018

I broke the same spigot on my used one and used JB PlasticWeld epoxy putty. After 5+ years it still holding

hoffy · Jun 4, 2018

MikeP_NH said:
I broke the same spigot on my used one and used JB PlasticWeld epoxy putty. After 5+ years it still holding

OK. Thanks. I'll keep that in mind. I'm still waiting to hear back from the supplier to see if they can do anything.

mshchem · Jun 22, 2018

hoffy said:
OK. Thanks. I'll keep that in mind. I'm still waiting to hear back from the supplier to see if they can do anything.

Have you heard anything yet?

hoffy · Jun 22, 2018

My bad.......

Yes, on the Monday after I created this post, I contacted the retailer I bought it from. Two weeks later I had a replacement one in my hot little hands. Certainly can't fault that customer service.

So, a big shout out to Total Photographic Supplies in Adelaide, the Australian distributor and Peterson!

Broke my Paterson Major Print Washer.....

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