Aussy camera repair

hi all
I have a friend who is visiting from Australia and he had his camera and tripod fall over and is now unable to remove the lens from his Nikon d500 he leaves next week so will have to wait until he gets home to have it repaired . they live in Melbourne he has no idea where to send it for repair . does any one know where to send it ? any help would be greatly appreciated.
mitch

Try Vintech Camera Service Centre, in the centre of Melbourne opposite Michael's Camera House (Michaels could also possibly help, but they are known to be expensive for repairs).

Vintech Camera Service Centre,
Level 5, 358 Lonsdale Street
Ph. (03) 9602 1820
vintech@optusnet.com.au

If it is not an involved repair these guys can take just a couple of hours.

I need to know two things 1. what lens is on the body? 2. is the gap between the lens and the body the same all around the lens? 2a. if not is it inward or outward and at what position.
Hold the camera at eye lever and look perpendicular to the lens mount.
I've had this happen with a FA years ago but will not advise further not knowing the requested details. Post pictures if possible.

the lens gap is not the same and it is out at the top right side as u face the camera it is outward it is a Tamron 150 -600 f5 lens

mitch brown said:

it is out at the top right side as u face the camera it is outward it is a Tamron 150 -600 f5 lens

Click to expand...

Big, heavy zoom = bent lens mount on the camera body. Holding the lens release button in and gripping the lens as close to the body as possible then apply as much turning force as you can in the removal direction you might be able to get it to come off. Putting pressure inward at the outward bend area may help.
Once off the mirror box will need to be inspected but unless the drop force was on the lens side or front its likely fine.
Mine was a 75-300 zoom, the FA hit on the pentaprism and rewind knob on concrete and bent the lens mount out 1/8 inch at the bottom center. Your friends is likely bent out 1/8 to 5/32 inch close to the lens mount retaining screw.
Once off it may reinstall and remove easier but the electrical contacts on the lens will likely not mate with the body and therefore not operate properly.

Edit: Looking at my D300 the lens mount screws are at 1 o'clock, 4 o'clock, 6 o'clock, 8 o'clock, and 11 o'clock.