220 Film/Foil Wrapper

Bill Burk · May 11, 2013

MamiyaJen,

I don't mean to come off as an ethics teacher. You ARE being responsible, offering refund if buyer would like to return the goods. No problem there.

A variety of acceptable responses are possible when issues arise.

I tend towards "falling over backwards" so my advice comes from that angle. You don't have to respond to situations the way I would.

BrianShaw · May 11, 2013

I think the formal dispute resolution process would require him to return the film. That would certainly drive the buyer to drop all interest... and give you bad feedback. Given the choice of feeling "arsey" or having bad feedback published about me, I'd certainly choose one of those options over the other. This is an emotional dispute going on between you and your buyer based on total uncertainty of the product quality, but the amount of money is nothing more than chump-change. I wouldn't be wasting so much energy over it.

BrianShaw · May 11, 2013

Bill Burk said:
You don't have to respond to situations the way I would.

Same for me!

MamiyaJen · May 11, 2013

Bill Burk said:
MamiyaJen,

I don't mean to come off as an ethics teacher. You ARE being responsible, offering refund if buyer would like to return the goods. No problem there.

A variety of acceptable responses are possible when issues arise.

I tend towards "falling over backwards" so my advice comes from that angle. You don't have to respond to situations the way I would.

It's ok. I'm feeling under the weather at the mo being full of cold and the way this buyer's behaving just peed me off a bit. Getting the feeling I'm being lectured doesn't help a great deal hey ho, it's all a waiting game now anyway.

Bill Burk · May 11, 2013

BrianShaw said:
Same for me!

MamiyaJen,

Just so you know... BrianShaw sent me a box of flashbulbs for nothing, just shipping. He's that kind of guy.

Bill Burk · May 11, 2013

To give you some answer to your question about what to do... and at least add a little value, and let you know we have your side...

Just checked some advice from UK eBay site forums, people generally 1) Require returned goods at buyer's expense 2) Good sellers pay the return shipping 3) You can waive the return requirement if you want to 4) After it's returned to you and you have it, refund only via the Paypal transaction they paid by.

MamiyaJen · May 11, 2013

Bill Burk said:
To give you some answer to your question about what to do... and at least add a little value, and let you know we have your side...

Just checked some advice from UK eBay site forums, people generally 1) Require returned goods at buyer's expense 2) Good sellers pay the return shipping 3) You can waive the return requirement if you want to 4) After it's returned to you and you have it, refund only via the Paypal transaction they paid by.

Thanks Bill, that's much appreciated. Still no reply as of yet. Very nice of Brian, too The film I got, that this was part of, was given to me by a former tutor at uni. I'd have done the same for a fellow photog but none of my photog friends use film (crazy souls that they are). I never even thought of coming on here and offering it up. I'll bear it in mind for the future though!

Alan W · May 11, 2013

Two weeks ago I bought a hub cap on ebay and was sent the wrong one.All the seller had to do was tell me to send it back to receive the right one(ie the one I originally ordered).He wouldn't reply to my emails.I took it to the resolution center and was given my original payment back-even though I still have the wrong hubcap.Now the buyer is two hubcaps out of pocket.Lesson-it pays to deal with customers directly.You might just lose the film and your payment if you don't try to resolve the problem yourself.

MamiyaJen · May 11, 2013

Alan W said:
Two weeks ago I bought a hub cap on ebay and was sent the wrong one.All the seller had to do was tell me to send it back to receive the right one(ie the one I originally ordered).He wouldn't reply to my emails.I took it to the resolution center and was given my original payment back-even though I still have the wrong hubcap.Now the buyer is two hubcaps out of pocket.Lesson-it pays to deal with customers directly.You might just lose the film and your payment if you don't try to resolve the problem yourself.

Which is what I have done.

As an aside note, as part of some other stuff I was selling on ebay was a very old Gnome enlarger. Can't remember how long I've had it or how much I paid for it but it's been gathering dust in my garage for ages. Gave it a clean and put it on ebay, stated local pickup ony due to size. Sold for a whopping £1! Tbh I just wanted rid so couldn't care less how much it went for. BUT the buyer, despite paying already via paypal, has never responded to my messages asking when they want to come and collect it. So I've still got this enlarger and am £1 up! My guess is either the petrol cost wasn't worth it or they took pity on me because it wasn't selling until they bid

Having just looked where the buyer is from, i'm inclined to think it's the former. I'm in Doncaster and she's in Kent! More than a 3 hour drive for a £1 item. Bonkers!

220 Film/Foil Wrapper

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