120 color film - developing issue ?

macfred

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This is a scan from the first roll with my new Super Ikonta - most of the developed roll is nearly blank with no visible edge markings - the end and beginning of the roll looks like above. Film was a Portra 400.
Notably the lab added a 15 EURO gift coupon but no other notes. What happend ??
 

MattKing

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Blank with no visible edge markings indicates to me a developing problem.

Fogged with edge markings obscured would indicate a light leak.
 

MattKing

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The coupon may be what they do when they realize that they made an error.
 
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