Finding current-status of subscriptions, after the upgrade.(Solved)

Discussion in 'Support PHOTRIO.COM With A Yearly Subscription.' started by MartinP, Jan 4, 2017.

  1. MartinP

    MartinP Member

    Messages:
    1,576
    Joined:
    Jun 23, 2007
    Location:
    Netherlands
    Shooter:
    Medium Format
    Hallo world,

    I have been trying to find the location of the status of my Apug subscription, hopefully with dates and so on. There used to be something under 'My Apug', but this no longer appears anywhere that I can see. I have looked throughout the pages listed under my username, near the top-right of the menu bar, without success.

    Is the status information still visible somewhere? If so, where please!
     
  2. MattKing

    MattKing Subscriber

    Messages:
    23,186
    Joined:
    Apr 24, 2005
    Location:
    Delta, BC, Canada
    Shooter:
    Multi Format
    Move your cursor over your name near the top right. You will see a list of links, which includes "Account Upgrades". Click on that, and scroll to the bottom.
     
  3. OP
    OP
    MartinP

    MartinP Member

    Messages:
    1,576
    Joined:
    Jun 23, 2007
    Location:
    Netherlands
    Shooter:
    Medium Format
    Thank you for your reply. The page you suggest shows methods of updating a subscription and starting a new one. At the bottom of the page is a link to "Your Account" which has the avatar, name, location etc. There is no current account information visible.

    I should note that I am using the current(?) Mozilla browser, version 50.1.00, running on Windows 7 Professional. Is this perhaps the problem?
     
  4. OP
    OP
    MartinP

    MartinP Member

    Messages:
    1,576
    Joined:
    Jun 23, 2007
    Location:
    Netherlands
    Shooter:
    Medium Format
    Dohhhh, now I see the section Purchased Upgrades. I did not realise this 'should' contain the information as it currently has two entries, both of which are wrong. I will message the Admins directly. Thank you for your help.
     
  5. MattKing

    MattKing Subscriber

    Messages:
    23,186
    Joined:
    Apr 24, 2005
    Location:
    Delta, BC, Canada
    Shooter:
    Multi Format
    This brings rise to a suggestion/question for Sean.
    Could "Account Upgrades" be re-titled to "APUG Subscription"?
    Could the information about current subscription status be moved to the top of the resulting page, and highlighted some way to make it more visible?
     
  6. Sean

    Sean Admin Staff Member Admin

    Messages:
    10,124
    Joined:
    Aug 29, 2002
    Location:
    New Zealand
    Shooter:
    Multi Format
    Groups:
    Will look into it Matt, thanks (will likely be a photrio thing when we improve it)
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies. If you have a Photrio account, please log in (and select 'stay logged in') to prevent recurrence of this notice.